paji999 Privacy Policy

1 Introduction & Scope

paji999 operates the online casino and sports betting platform accessible at paji999.net and its associated mobile-optimised interfaces. This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the paji999 platform, including players located across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

This policy covers data collected through all paji999 digital touchpoints: the main website, any progressive web app or mobile-accessible version of the platform, customer support communications via email, and any promotional or affiliate channels operated by or on behalf of paji999.

paji999 acts as the data controller for all personal information collected from players. This means paji999 determines the purpose for which your personal data is collected and the manner in which it is processed. Where paji999 engages third-party processors — such as payment providers, game studios, or fraud prevention services — those parties act strictly under paji999's instruction and are contractually bound to handle your data in accordance with this policy.

2 Data We Collect

paji999 collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your device and browsing activity, and from trusted third parties as part of verification and fraud-prevention processes. Below is a comprehensive breakdown of the categories of data collected.

Registration & Account Data

When you create a paji999 account, you are required to provide the following information:

• Full legal name as it appears on a government-issued identification document;
• Date of birth (used to verify you meet the minimum age requirement of 18 years);
• Residential address, including city and district within Bangladesh;
• Active email address;
• Mobile phone number linked to your bKash, Nagad, Rocket, or Upay account;
• Username and password (password is stored in encrypted form only — paji999 never has access to your plain-text password).

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, required before your first withdrawal, paji999 may collect:

• Scanned copy or photograph of a government-issued photo ID (National ID Card, passport, or driving licence);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account confirming your name and number);
• Selfie photograph for identity confirmation where required;
• Proof of address documentation in certain circumstances.

Financial Transaction Data

paji999 records all financial transactions associated with your account, including:

• Deposit amounts, dates, and payment methods used;
• Withdrawal requests, amounts, and processing status;
• Bonus credits applied to your account and their wagering history;
• Any chargebacks, reversals, or disputed transactions.

paji999 does not store full card numbers or mobile banking PINs. Payment processing is handled by our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who operate under their own security standards. paji999 receives only a transaction reference and confirmation of successful payment.

Gameplay & Betting Activity Data

To deliver a personalised and fair gaming experience, paji999 records:

• Games played, bet amounts, outcomes, and session durations;
• Sports betting selections, stake sizes, markets wagered on, and settlement results;
• Responsible gaming tool usage, including any deposit limits or self-exclusion settings you activate;
• Bonus claims and promotion participation history.

Technical & Device Data

When you access paji999, our servers and analytics tools automatically collect:

• IP address and approximate geographic location (country and city level);
• Device type, operating system version, and browser type;
• Pages visited, time spent on each page, click patterns, and navigation paths;
• Session timestamps and login frequency;
• Referral source (e.g., which link or search result brought you to paji999.net).

3 How We Use Your Data

paji999 processes your personal data only for clearly defined, legitimate purposes. We do not process your data in any manner incompatible with the purposes described below.

Account Management & Service Delivery

The primary purpose for which paji999 processes your personal data is to operate and maintain your account and to deliver the core services of the platform — including game access, betting markets, deposit and withdrawal processing, bonus management, and customer support. Without this processing, paji999 cannot provide its services to you.

Identity Verification & Fraud Prevention

paji999 uses your registration data, KYC documents, and transaction history to verify your identity, confirm your age and eligibility, detect suspicious activity, and prevent fraud, money laundering, and misuse of the platform. This processing is essential to protect both paji999 and its player community from financial crime.

Responsible Gaming Compliance

paji999 monitors gameplay data and account activity to identify indicators of problem gambling behaviour — such as unusual increases in deposit frequency, extended session durations, or repeated use of the self-exclusion tool. This processing supports paji999's commitment to player welfare and is carried out in accordance with the responsible gaming principles described on the Responsible Gaming page.

Personalisation & Platform Improvement

paji999 uses technical and gameplay data to personalise your experience on the platform, including surfacing games and betting markets relevant to your activity history, optimising the interface for your device, and improving platform performance and reliability. Aggregated and anonymised data may also be used for internal analytics and product development.

Marketing Communications

With your consent, paji999 may send you promotional emails or on-platform notifications about bonuses, new game releases, seasonal offers (such as Eid or BPL tournament promotions), and other paji999 news relevant to Bangladeshi players. You may withdraw consent for marketing communications at any time by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use paji999's core services.

4 Data Sharing & Third Parties

paji999 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your data is shared externally only in the limited circumstances described in this section, and only with parties who are contractually bound to protect it.

Payment Processing Partners

To process deposits and withdrawals, paji999 shares the minimum necessary transaction data with its payment partners — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Each of these partners operates under their own privacy framework and regulatory obligations. paji999 shares only the data required to execute your requested transaction.

Game Providers & Technology Suppliers

Games on paji999 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To load and run games correctly, certain account and session data (such as your account token, currency, and language preference) is shared with the relevant game provider at the point of game launch. Game providers do not receive your full account profile, KYC documents, or financial transaction history.

Identity Verification & Fraud Detection Services

paji999 may engage specialist KYC verification and anti-fraud technology providers to assist with the identity verification process. These providers process KYC document data on paji999's behalf and are prohibited from using your data for any purpose other than the specific verification service they are providing.

Legal & Regulatory Disclosure

paji999 may disclose your personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, a court order, or a regulatory obligation. paji999 will inform you of any such disclosure where legally permitted to do so.

5 Cookies & Tracking Technologies

paji999 uses cookies and similar tracking technologies — including local storage and session tokens — to operate the platform, remember your preferences, and analyse usage patterns. Below is a breakdown of the types of cookies used on paji999.net.

Strictly Necessary Cookies

These cookies are essential for the paji999 platform to function correctly. They include session authentication tokens that keep you logged in during your visit, security cookies that protect against cross-site request forgery (CSRF), and load-balancing cookies that ensure stable platform performance. Strictly necessary cookies cannot be disabled without breaking core platform functionality.

Functional Cookies

Functional cookies remember your preferences on the paji999 platform, such as your most recently played games and any display preferences you have set. These cookies improve your experience but are not strictly required for the platform to operate. They are active for the duration of your session or for a defined period.

Analytics Cookies

paji999 uses anonymised analytics cookies to understand how players navigate the platform — which pages are most visited, where players spend the most time, and which features are most used. This data is aggregated and not linked to individual account profiles. Analytics data helps paji999 improve the platform for all users.

Managing Your Cookie Preferences

You may manage non-essential cookie preferences through your browser settings at any time. Disabling analytics or functional cookies will not affect your ability to log in or use the core features of paji999. Please note that disabling strictly necessary cookies will prevent the platform from operating correctly and may result in an inability to access your account.

6 Data Retention

paji999 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. The specific retention periods that apply to different categories of data are set out below.

Once the applicable retention period has expired, paji999 will securely delete or anonymise your personal data so that it can no longer be linked back to you as an individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes without privacy implications.

7 Your Privacy Rights

As a paji999 player, you hold a number of rights with respect to the personal data paji999 holds about you. paji999 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact the paji999 privacy team at [email protected].

Right of Access

You have the right to request a copy of the personal data paji999 holds about you. Upon a verified access request, paji999 will provide you with a structured summary of your account data, transaction history, and any KYC documentation on file, within 30 days of receiving your request.

Right to Rectification

If any personal data paji999 holds about you is inaccurate or out of date, you have the right to request that it be corrected. Some information — such as your registered name or date of birth — may require re-verification via KYC documents before it can be amended.

Right to Erasure

In certain circumstances, you have the right to request that paji999 delete your personal data. This right is subject to overriding legal obligations: paji999 is required to retain certain financial and identity records for defined periods after account closure as described in Section 6 above. Where erasure of specific data is not legally possible, paji999 will explain the reason and delete all data that can lawfully be removed.

Right to Object to Marketing

You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of all paji999 marketing communications, email [email protected] with the subject line "Marketing Opt-Out". Your request will be actioned within 5 business days.

Right to Data Portability

You have the right to receive a copy of the personal data you have provided to paji999 in a structured, machine-readable format, and to request that it be transmitted directly to another service provider where technically feasible. Data portability requests can be submitted to [email protected].

8 Data Security Measures

paji999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Security is built into every layer of the paji999 platform.

Encryption in Transit and at Rest

All data transmitted between your device and the paji999 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Data stored on paji999 servers — including account information, KYC documents, and transaction records — is encrypted at rest using AES-256 encryption. This ensures that even in the unlikely event of an unauthorised server access, your data cannot be read without the encryption key.

Access Controls

Access to personal data within paji999's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a defined operational need — such as the support team handling your query or the compliance team conducting a KYC review — have access to your personal information. All internal access is logged and subject to regular audit.

Fraud Detection Systems

paji999 operates continuous automated fraud detection systems that monitor account activity for anomalies, including unusual login locations, atypical deposit patterns, and suspicious withdrawal behaviour. Where a potential security incident is detected, your account may be temporarily suspended and you will be contacted at your registered email address for verification.

Password Security

Passwords are never stored in plain text. paji999 uses a strong one-way hashing algorithm with salting to store password credentials. paji999 support staff cannot view your password and will never ask you to share it. If you forget your password, use the secure password reset flow on the paji999 login page.

9 Children's Privacy

paji999 is strictly an adult platform. The use of any paji999 service by persons under the age of 18 is prohibited without exception. paji999 does not knowingly collect personal data from individuals under 18 years of age.

Age verification is conducted as part of the KYC process for all paji999 accounts. If paji999 discovers or has reason to believe that an account has been registered by a person under the age of 18, the account will be immediately suspended, all associated data reviewed, and the account permanently closed. Any funds deposited by an underage player will be returned to the source payment method where possible.

If you are a parent or guardian and believe that a minor in your care has created a paji999 account, please contact support at [email protected] immediately. paji999 will investigate and act without delay.

10 Updates to This Policy

paji999 reserves the right to update or revise this Privacy Policy at any time. Changes may be necessary to reflect updates to our data processing practices, new legal or regulatory requirements, or improvements to the services we offer to players across Bangladesh.

Where a change to this policy is material — meaning it significantly affects how your personal data is used or the rights available to you — paji999 will provide at least 7 days' advance notice via your registered email address before the revised policy takes effect. The updated "Last Updated" date at the top of this document will be amended to reflect every revision, including minor clarifications.

Your continued use of the paji999 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you must discontinue use of the paji999 platform and may request account closure by contacting [email protected].

The current version of this Privacy Policy is always available at paji999.net/privacy-policy. We encourage all players to review this page periodically to stay informed of how paji999 protects and manages their personal information.